Question: Who do I call in an emergency?
Answer: Call 9-1-1. For non-emergencies (normal business) please call 856-829-0020. Remember, we are an all volunteer fire company and the majority of the time the station is unmanned. Please leave a message and we’ll get back to you as soon as possible.

Question: How can I receive a copy of a fire department incident report?
Answer: Contact the Fire Department in writing at 115 W. Broad Street, Palmyra, New Jersey 08065 or email at For investigation report of an incident, contact Fire Marshal Tracy Kilmer in writing at 20 W. Broad Street Palmyra, New Jersey 08065 or email at

Question: My basement is flooded; will the fire department pump out my basement?
Answer: No, the fire department doesn’t perform pump outs, but they will respond and mitigate any hazards associated with the flood.

Question: Sometimes I see Palmyra Fire Department units responding outside of Palmyra and sometimes I see other Fire Department units in Palmyra. Why?
Answer: The Palmyra Fire Department and the surrounding communities have a mutual aid agreement to assist each other as needed. These mutual aid agreements lower the costs of fire protection for the communities.

Question: Do I need to put a smoke detector in every room?
Answer: No, a detector must be placed in each sleeping area and a detector should be placed on every level of the home, including the attic and basement.

Question: If I need a smoke detector can the Fire Department provide one?
Answer: Yes, the fire department has a limited supply of smoke detectors. If a smoke detector is needed, please email or call 856-829-0020.

Question: How often should I replace the batteries in my smoke detector and carbon monoxide detector?
Answer: The fire department recommends changing the batteries every spring and fall when the clocks change.

Question: How often should I replace my smoke detector and carbon monoxide detector?
Answer: The U.S. Fire Administration states that most smoke detectors installed today have a life span of about 8-10 years. After this time, the entire unit should be replaced. In any event, always follow the manufacturer’s instructions for replacement. Most manufacturer’s recommend replacing carbon monoxide detectors every 5-7 years, but you should always follow your manufacturer’s instructions for replacement.

Question: Does the Palmyra Fire Department participate in telephone solicitations?
Answer: No, the fire company conducts an annual fund drive through the mail and conducts several fund raising events (Golf Outing, Fisherman’s Flea Market, Pancake Breakfast, and Basket Bingo) throughout the year.