Question: Who do I call in an emergency?
Answer: Call 9-1-1. For non-emergencies (normal business) please call 856-829-0020. Remember, we are an all volunteer fire company and the majority of the time the station is unmanned. Please leave a message and we’ll get back to you as soon as possible.

Question: How can I receive a copy of a fire department incident report?
Answer: Contact the Fire Department in writing at 115 W. Broad Street, Palmyra, New Jersey 08065 or email at chief@palmyrafire.org. For investigation report of an incident, contact Fire Marshal Tracy Kilmer in writing at 20 W. Broad Street Palmyra, New Jersey 08065 or email at tkilmer@boroughofpalmyra.com.

Question: My basement is flooded; will the fire department pump out my basement?
Answer: No, the fire department doesn’t perform pump outs, but they will respond and mitigate any hazards associated with the flood.

Question: Sometimes I see Palmyra Fire Department units responding outside of Palmyra and sometimes I see other Fire Department units in Palmyra. Why?
Answer: The Palmyra Fire Department and the surrounding communities have a mutual aid agreement to assist each other as needed. These mutual aid agreements lower the costs of fire protection for the communities.

Question: Do I need to put a smoke detector in every room?
Answer: No, a detector must be placed in each sleeping area and a detector should be placed on every level of the home, including the attic and basement.

Question: If I need a smoke detector can the Fire Department provide one?
Answer: Yes, the fire department has a limited supply of smoke detectors. If a smoke detector is needed, please email chief@palmyrafire.org or call 856-829-0020.

Question: How often should I replace the batteries in my smoke detector and carbon monoxide detector?
Answer: The fire department recommends changing the batteries every spring and fall when the clocks change.

Question: How often should I replace my smoke detector and carbon monoxide detector?
Answer: The U.S. Fire Administration states that most smoke detectors installed today have a life span of about 8-10 years. After this time, the entire unit should be replaced. In any event, always follow the manufacturer’s instructions for replacement. Most manufacturer’s recommend replacing carbon monoxide detectors every 5-7 years, but you should always follow your manufacturer’s instructions for replacement.

Question: Does the Palmyra Fire Department participate in telephone solicitations?
Answer: No, the fire company conducts an annual fund drive through the mail and conducts several fund raising events (Golf Outing, Fisherman’s Flea Market, Pancake Breakfast, and Basket Bingo) throughout the year.